Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from Alex Pyro?
For shipping within Canada, we charge a flat rate of $10. International shipping to continental U.S. is $15 flat rate. For all other locations, please contact us at
Which payment methods do you accept?
We use Paypal for payment processing, this means we are able to accept Paypal, Mastercard and Visa.
How long will delivery take?
Please allow 1 week for delivery. Keep in mind that due to the nature of our work, delivery can take up to 2 weeks depending on the availability of the artwork. Also because we are a small family owned business, if we happen to be away at an artshow, shipping of your product may be further delayed. We strive to keep our customers and fans 100% satisfied, and we will keep you notified of any delays.  
Do I receive an invoice for my order?
You will have the invoice emailed to you.

Send  us  email

If you have any questions regarding our work or any other inquiries, please, let us know via email and we will contact you within 24 hours. Email: